We offered discount in several times as: Muslims festival and other religions festivals, Happy new year, Bangla nava barsha, Summer, Winter and other special days for our business organization. We are committed to serving you the best quality products with valued money for this. Lower level and lower middle class people of our country can’t effort to get branded fashion items from any showroom env
ironment, we want to solve this problem. Where, every class of people can get there desired product easily on one platform. Such as, higher level people get expensive product as well as lower level of people would take best quality product with the price. We want to get all level of customers with different quality products so that every can get there desired product from our platform and fulfilled everyone’s basic need. 5% of our net profits will distributed to social organizations for contributing to the betterment of the country. Our visions for 2040 is to serving minimum all upazila with offline showrooms with our own produced product where a big number off young people of the country will be employed and contributed to the national economy as well. We offered 15% additional discount for any kind of social workers who work for the betterment of the society. Terms and condition:
All prices are subject to change without notification and while every effort is made to ensure the accuracy of the prices displayed on Swoyong. We are determined to provide the most accurate pricing information on the site to our consumers. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your pre-payment processed. If such a cancellation occurs on your prepaid order, our policies for refund will apply. Choosing the right payment method is essential in order to shop with online stores. Swoyong is accepting payments in very easy and convenient ways. The chart of the payment methods of Swoyong is given below:
Bkash
Nagad
Rocket
Cash on deivery
Delivery:
Delivery charge:
Inside Dhaka- Tk. 60
Outside Dhaka – Tk. 120
*30 tk will added for every additional kg. Free home delivery facility is available on advance payment for purchases above Tk. 2500. Delivery time:
Express delivery is available for all over Bangladesh. Inside Dhaka: 2-3 days
Outside Dhaka: 3-5 days
Cancellation:
Swoyong retains the right to cancel any order at its sole discretion prior to dispatch and for any reason which may include but not limited to the product being mispriced, out of stock, expired, defective, malfunctioned and containing incorrect information or description arising out of technical or typographical error or for any other reason. Payment method:
Cash on delivery- For order of any amount including delivery charge is applicable for cash on delivery. Mobile- Applicable for advance payment for any ordered amount including delivery charge. Note: Delivery charge can be vary depending on the weight of the product. Return policy:
If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on website. Return request must be raised within 24 hours. Return request will not be approved after 24 hours from receiving product. Therefore, if any defect found after receiving the product, a return request must be made within 24 hours. Otherwise, Swoyong shall bear no liability for it. How to return a product:
1. Sign in to your account
2. Click on ‘’My account’’
3. Select the ‘’My order’’
4. Click on the view all
5. Choose the item you want to return and click on ‘’initiate return’’
6. Please select your desired refund method.
7. Please select the valid reasons to return an item
8. Pack your return package securely with the product in the original and undamaged manufacturer’s packaging as delivered to you. Write your order number and return tracking number clearly on the outer side of the package.
9. Head to your nearest with delivery charge Sundorban currier service drop-off point and inform us with the invoice picture. Valid reasons to return an item:
1. Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)
2. Delivered product is incomplete (i.e., has missing items and/or accessories)
3. Delivered product is incorrect (i.e., wrong product/size/color, fake item, or expired)
4. Delivered product is does not match product description or picture (i.e. product not as advertised)
5. Delivered product does not fit. (i.e. size is unsuitable)
Refund policy:
1. Refund from returns - Refund is processed once your item is returned to the warehouse and QC is completed (successful). To learn how to return an item, read our Return Policy.
2. Refunds from cancelled orders - Refund is automatically triggered once cancelation is successfully processed.
3. Refunds from failed deliveries - Refund process starts when the item has reached the seller. Please take note that this may take more time depending on the area of your shipping address. Screen reader support enabled. Note- Delivery charge will be adjusted for refund from returns and refund from failed delivery.
