Alteration and Repairs by HL Creations Terms of Business
All purchases of goods and services from us are subject to the terms and conditions set out below. Interpretation
In these Terms and Conditions (“Terms”), the following words and phrases shall have the following meanings:
“You, your”. means the person, firm or company who purchases Goods or services from Us;
“We, Us, Our”
means HL Creations
.
“Contract”
means the contract between Us and You which shall be deemed to incorporate these Terms;
“Goods”
means any goods agreed in the Contract to be supplied by Us to the Buyer;
“Services”
Means and services agreed in the Contract to be supplied by Us to the Buyer;
“Place of Delivery”
means the place to which the Goods are to be delivered. In these Terms, reference to any statute or statutory provision shall be construed as a reference to such statute or statutory provision as amended, modified, re-enacted or replaced from time-to-time. The Contract
The Contract shall be on these Terms to the exclusion of all others. No terms and conditions contained in any confirmation of order, purchase order or other document provided by You or verbally, will form part of the Contract. Price and Payment
(i) The price for the Goods shall, unless otherwise agreed, be the price identified by Us to You and set out in at the time of the initial consultation. Indicative prices can be seen on our page Alterations and Repairs by HL Creations. The price for the Goods shall be displayed exclusive of all and any costs of carriage and insurance which the Buyer shall pay in addition. We reserve the right to make an additional charge for missed appointments at a rate of £10 per appointment. (ii) Payment can be made by cash or BACs. Payment shall not be deemed to have occurred until We have received cleared funds. (iii) Any additional charges unknown at the time of the undertaking of work, for example shipping costs, will be charged at the time when such fees are understood. These charges will be applied at the rate of the third-party supplier costs. (iv) A fee of £25 will be charged in addition to the cost of work for any work requiring a 1-2 week turnaround. (v) a fee of £50 will be charged in addition to the cost of work for any work requiring less than 1 week turnaround. Cancellation Policy
As all orders are made to your measurements, styles and specifications; or otherwise modified to your requirements; you may only cancel your order by agreement in writing by HL Creations. To cancel any order, you must inform us of such cancellation in writing and await full acceptance from HL Creations. Our Cancellation Charges are found below based on the work and time undertaken at certain times throughout the process:
(i) Cancellation after initial fitting and before the commencement of any work: no charge
(ii) Cancellation after initial fitting and before work is completed : 50% of order value. (iii) Cancellation after work is completed: 100% of order value. Limitation Of Liabilities
Our liability in contract, tort or otherwise arising out of the subject matter of the Contract shall not exceed the original price of the goods. Under no circumstances will We be liable to You for any consequential, indirect or economic loss. Data Protection and Privacy
Where we collect Your personal data, it will only be used in accordance with the Data Protection Act 1998. We shall not share it with any third party. We may use this data to contact you for any future marketing, advertising and promotional purposes. You have the right to ask us for a copy of the information we hold on you for which we may charge a small fee, and to correct any inaccuracies. Force Majeure
If We are subject to circumstances outside Our reasonable control, including but not limited to war, insurrection, riot, fire, industrial disputes, civil commotion, terrorism, pandemics or act of God We shall notify You and such notification shall have the effect of suspending Our obligations under this Contract until We notify you that the event of Force Majeure no longer applies. General
If any part of these Terms is found to be void or unenforceable by any Court of competent jurisdiction, such part shall be severed from these Terms which will otherwise remain in full force and effect. These Terms shall be governed by and interpreted solely according to English Law and the parties submit to the exclusive and sole jurisdiction of the English Court.
