TERMS AND CONDITIONS.
1. Our items are very limited, therefore we work on a first come first serve basis.
2. Goods will only be mailed once full payment has been made.
3. Reservation are up to only 24 hours after confirmation of order is made (confirmation is when we mail you our bank account number). Item will be released to the next buyer in line if payment is not made within the time frame.
4. We exclude liability for any damage or loss during the course of delivery.
5. Please note that the colour of product may vary slightly due to the lighting, but feel free to contact us for more pictures.
6. Other than that, our prices are strictly non-negotiable.
7. At GEEK, we are committed to protecting the privacy rights of our site’s visitors and customers. We will not disclose any information about our customers to third parties unless it is part of providing a service to you or when it is required by law. We only accept payment through MAYBANK. Once order has been confirmed, our account number will be mailed to you. HOW TO ORDER? Orders are to be be mailed to - [email protected]
Please include the following;
Name :
Address :
Contact number :
Item code :
Size :
SHIPPING. Postage will be charge according to weight and destination. Penang island is strictly MEET-UP DELIVERY only
The available Meet-up spots will be:
1. Queesbay Mall.
2. Gurney Plaza.
3. Georgetown Area. (Times Square/1st Avenue/ Prangin Mall)
4. USM.
5. Greenlane McDonalds.
6. Straits Quay. (Weekend)
Returns and Exchanges
We understand the risks behind online shopping and want you to shop with us with absolute convenience and a peace of mind. If for any reason you are not entirely satisfied with your order, we will be happy to allow you an exchange or have it be replaced. General terms and conditions.
1. Items can only be exchanged if the merchandise is returned in its original condition and packaging. Any item that does not meet those requirements will not be accepted. Terms and conditions apply.
2. Returns & exchanges are to be requested within 7 days of delivery date for orders. The piece to be returned has to reach our premises within 14 days after its delivery date.
3. Any items sent to us after the stated period will not be accepted.
4. We are not responsible for lost parcels that are sent back for returns or exchange. Therefore, we recommend you send the parcel via an insured, traceable delivery service.
5. Exchanges can only be performed once.
6. We do not compensate for any shipping costs in the event of refunds and exchanges for non-defected items. THERE IS SOMETHING WRONG WITH MY ORDER. HOW DO I MAKE AN EXCHANGE? We will send you the correct item, or a new piece of the same design after receiving the returned parcel. Guidelines.
1. Read the above terms and conditions to determine if you qualify.
2. Email us with the subject 'Returns/Exchanges' requesting for a Returns/Exchanges form.
3. Fill up the form with relevant details of the item(s) and a picture you wish to exchange or return to us. We will then proceed to provide you with a mailing address you can send the parcel to.
4. As soon as your parcel arrives at our address, we will process it promptly and email you a confirmation when your new piece has been mailed.
5. Your exchange will be sent to you via the same postage method you selected in your original order. MY ITEM DOES NOT FIT ME / I DO NOT LIKE IT. WHAT CAN I DO? We try to provide the most accurate measurements and our best advise for every individual items' size and fit, but if for any reason you are not completely satisfied with your purchase, we will gladly issue you a exchange. Email us requesting for a Returns/Exchanges form.
3. Fill up the form with relevant details of the item(s) you wish to exchange. As soon as your return arrives at our address, we will process it promptly and notify you once your case has been approved.
5. There is no refund for shipping fees. All postage fees are borne by the customer. Thank you for reading the term and conditions above and have a geeky day. :)
