10/11/2024
Dear Valued Customers,
We are pleased to inform you that the Easipay Token payment service with PNG Power has been restored.
You can now purchase Easipay via our Digital Channels:
• WhatsApp Banking
• Kina Konnect
• Personal Online Banking
• PeiBeta, powered by Kina Bank
Customers are also advised to follow the steps below to retrieve an Easipay voucher via Kina Konnect if you do not receive the token:
• Dial *525 #, enter PIN
• Click on 2 for Top up Easipay
• Then click on 3 for Easipay voucher
• Choose from the list to retrieve the day’s Easipay voucher
• An SMS will be generated to your mobile number containing the details.
Retrieve via PeiBeta, follow these steps:
• Log into Peibeta
• Enter username and password
• Click on the hamburger menu and click on Transaction History
• Under Recent Transaction, download the receipt that contains details of your Easipay purchase
Retrieve via WhatsApp, follow these steps:
• Message “Hi” to +675 7525 0000
• Enter your OTP sent to your registered email address
• Enter 2 for “Top Up” Services
• Enter 3 for Easipay Voucher
• Enter the number of the transaction you would like to retrieve
• Details of the Easipay voucher should appear after your selection
For further assistance, please contact our Customer Service Team:
• Toll Free: 1801525
• Phone: 3083800
• Email: [email protected]
Thank you.
Your Kina Bank Team