27/02/2025
Rules for Valued Buyers
At From D Streets -T.HOOD CLO. , we are committed to providing you with high-quality fashion, exceptional customer service, and a hassle-free shopping experience. Please take a moment to familiarize yourself with our guidelines to ensure a smooth process for all.
1. Quality Assurance
We ensure that all our products meet the highest standards of quality. Each item is carefully inspected before being shipped to you. If there is any issue with your purchase (such as defects or sizing concerns), please contact us immediately.
2. Returns & Exchanges
* Returns are accepted within the day of receipt, provided the items are unused, unwashed, and with original tags attached.
* Exchanges are allowed for size or style changes, subject to stock availability.
* Items on sale or clearance are non-refundable.
3. Payments
We accept major payment methods, including bank transfer and online payment platforms. For your security, ensure that you are making payments through our official website or authorized resellers only.
4. Customer Support
If you have any concerns or inquiries about your order, feel free to reach out to our customer support team. We are here to assist you
Rules for Preventing Bogus & Modus Buyers
We take fraudulent activities seriously to ensure a safe and trustworthy environment for our genuine buyers. Please be aware of the following guidelines and actions we may take to protect our brand.
1. Fraudulent Transactions
* We monitor and track suspicious activities related to transactions and account behavior. Any fraudulent attempts will be reported and blocked immediately.
* Buyers engaging in fraudulent transactions will be banned from making further purchases, and their account will be flagged.
2. Address Verification
* All orders will undergo address verification before processing. If an address is found to be inconsistent or suspicious, we may cancel the order or request additional verification.
* Delivery to unverified addresses may be restricted.
3. Reselling & Bulk Purchases
* We reserve the right to limit bulk purchases from individuals who we suspect intend to resell our products without prior authorization.
* If bulk orders are suspected to be for resale purposes, we will require the buyer to prove they have the appropriate retail business or reseller license.
4. Impersonation & Modus Operandi Buyers
* Buyers attempting to impersonate others or using stolen credit card details will have their accounts permanently banned.
* Modus operandi buyers attempting to return worn or damaged items for refunds will be investigated and may face legal consequences.
5. Customer Feedback and Dispute Resolution
* We encourage honest feedback from our customers. However, fake reviews or complaints aimed at disrupting our services may result in the suspension of the buyer’s account.
