18/07/2026
Dear Denim600 Family 🤍
The moment you place your order, you receive an order confirmation email. Shortly after, we dispatch your parcel within 6 working hours and send you another email confirming that your order is On the Way, along with your tracking details.
If your parcel is delayed after dispatch, it is due to the delivery process of our logistics partners (PostEx or other courier services), not our dispatch team.
If you’ve experienced such delays, we kindly request you to share your honest feedback on the official pages of PostEx or the respective courier service, and also raise your concerns through the Voice of Customer platform. Your voice can help improve courier services, strengthen customer trust, and support the growth of Pakistan’s e-Commerce industry by encouraging better logistics standards for everyone.
Thank you for always trusting and supporting Denim600. We’re always here for you.