Dear Tre'J Diaper Cake Customer,
We pride ourselves on the fine quality of materials we use along with our important attention to detail on all our products. None of our diaper cakes are stocked on shelves . Therefore we require a two week notice when placing your order. At the time in which your order is placed a NON-REFUNDABLE deposit of 50% of the total cost is due within48 hours. Therefore,
we request that after you have committed to purchasing our products that full payment must be received within 4 days before shipment so that we can ensure inventory supply is available to prepare your order. Since all our products include printing of your personalized information, you must contact me with what you want printed on your diaper cake along with details on color scheme and image desired. Finally we must have your confirmed shipping address and telephone so that we can ensure proper shipping of your finished diaper cake. We will make several attempts to contact you through Tre'J Diaper Cakes and directly to your email. If we don't receive your deposit within 48 hours, we reserve the right to cancel your order. Once we receive your confirmed payment and personalized information, we will email a PDF file proof/ text photo so that you can review and approve before we go to production. Your order will be shipped by the deadline you specify. Since all our products are personalized, there are no refunds available. If you have any questions on shipping or turnaround, please feel free to contact me directly at [email protected] or by phone
773-301-4758
Thank you again and we look forward to supplying you with wonderful personalized diaper cakes that all your friends and family will enjoy! Jacquie Jakes-Johnson
Tre'J Diaper Cakes-CEO/Founder
