TheSnoodie

TheSnoodie ✨ Cozy Comfort, Anytime, Anywhere ✨
At Snoodie, we create ultra-soft wearable blankets designed to keep you warm, comfy, and stylish.

24/06/2025

Please Note:
Due to the high volume of stock being distributed this week, along with necessary administrative work, our response time may be slower than usual. Rest assured, as soon as your order ships, you will receive a direct text or email with your tracking information.

We kindly ask for your patience as we work to get everything right for you.

24/06/2025

Finally‼️we will start distributing orders from today and we ask for your patience whilst we done so in order.

Hey Snoodie family,We know many of you have been frustrated, and rightfully so.The wait hasn’t been easy, and we want to...
24/06/2025

Hey Snoodie family,We know many of you have been frustrated, and rightfully so.The wait hasn’t been easy, and we want to be transparent with you.
✅ Our new stock has finally arrived and today we’ll start dispatching the first batch, with the second batch going out shortly after.
❗️Please Note: Due to a delay from our supplier, the pillowcases were not included in this shipment. We’ll send updates as soon as they arrive and make sure they get to everyone affected.We hear you, we see you, and we’re committed to fixing this.

Thank you for sticking with us, we won't let you down.

Hey Snoodie family,We know many of you have been frustrated, and rightfully so.The wait hasn’t been easy, and we want to...
24/06/2025

Hey Snoodie family,We know many of you have been frustrated, and rightfully so.The wait hasn’t been easy, and we want to be transparent with you.
✅ Our new stock has finally arrived and today we’ll start dispatching the first batch, with the second batch going out shortly after.
❗️Please Note: Due to a delay from our supplier, the pillowcases were not included in this shipment. We’ll send updates as soon as they arrive and make sure they get to everyone affected.
We hear you, we see you, and we’re committed to fixing this. Thank you for sticking with us, we won't let you down.

🚨 Delivery Update Important Notice 🚨Hi everyone we want to sincerely apologise for the unexpected delay with your orders...
20/06/2025

🚨 Delivery Update Important Notice 🚨

Hi everyone we want to sincerely apologise for the unexpected delay with your orders.

Our shipment with FedEx was scheduled to arrive today (Saturday, June 21st) as promised. Unfortunately, FedEx has informed us that the package was delayed in transit, and it is now only expected to reach us by Tuesday, with final delivery to you by June 24th.

We know how frustrating this is especially since we already communicated a Saturday delivery. Please know we’re doing everything in our power to speed things up and make this right.

Thank you
Leon

BIG UPDATE 📦The wait is almost over!We finally got confirmation:📍 boxes of our memory foam pillows are en route to South...
14/06/2025

BIG UPDATE 📦
The wait is almost over!

We finally got confirmation:
📍 boxes of our memory foam pillows are en route to South Africa via FedEx.
📦 Every order will be fulfilled from this shipment.

We’re learning, growing, and most importantly delivering.
Thanks for standing by us. You’re the reason we keep pushing forward. 💛

Real words from a real customer.We know some people felt misled — and we completely understand why.Stock delays, slow re...
14/06/2025

Real words from a real customer.
We know some people felt misled — and we completely understand why.

Stock delays, slow replies, and frustration… it’s not what we intended. But we’ve taken every concern seriously and done our best to make things right.

Alison chose not to wait, and we respected that with a full refund — no fuss, no fight. 🙏

We’re grateful for the understanding from those who’ve seen we’re not scammers — just a small team who got overwhelmed by demand and are working nonstop to fix things.

Thanks for believing in us while we rebuild stronger. ❤️

We’ve got the update you’ve been waiting for, and we couldn’t be more excited to share it with you.After a challenging f...
12/06/2025

We’ve got the update you’ve been waiting for, and we couldn’t be more excited to share it with you.
After a challenging few weeks, the wave is finally turning.
🚚 Our inventory is officially on the way to us— and will be arriving within the next few days. That means your order will soon be in our hands, ready to ship straight to your doorstep.
We know the wait hasn’t been easy.�We know our communication could’ve been better.�And we know you’ve had every reason to feel uncertain.
But we meant it when we said:�You are not forgotten. And you will not be let down.
As a thank-you for your patience and trust, we’ll be sharing behind-the-scenes photos of the packages arriving and being prepped for delivery so you can see for yourself that we’re making good on our promise.
🟢 If you’ve been waiting — thank you. You’re the reason we’re working around the clock to make this right.
❤️ If you’ve stayed with us — we appreciate you more than words can say.
This restock changes everything, and from here on out, we’ll be moving quickly and clearly.
More updates and tracking numbers are just days away.
Hold tight. We’ve got you.
With appreciation,�Team Snoodie™

11/06/2025

We acknowledge the fact that you are angry, frustrated, and that some are thinking they got scammed due to some negative comments and complaints we received on Facebook. We are aware of the waiting period and the lack of communication on our side, and you have every right to be upset.

We’re aware and trying to fix and manage everything as we speak. We were not ready nor prepared for the number of people suffering from neck and back pain, or for the amount of responsibility that came with it.

We currently don’t have stock for orders placed between the 5th–11th of June, which is why our site says “pre-orders only.” We were forced to ask the manufacturer to send out orders on our behalf until we have stock another reason why it’s taking so long.

But

Inventory is estimated to arrive to us by next Friday Saturday. By then, delivery time will be estimated at a maximum of 4 days.

We would love the chance to deliver to everyone, because it really does help judging from the comments. For those who want to purchase on Temu instead, you’re welcome to do so if you believe we are the same.

We assure you that every order will be received, but it will require patience and that decision is now up to you.

If you are willing to wait with us for your order, please text this number: 069 835 1358, and include your order number. We will text and call everyone assuring you that your orders will be received and we will be tracking everything along side you.

As promised, if you want a refund, text this number: +27 69 970 9813. Please screenshot your order, the amount you paid, and your order number so we can cancel if it has already been placed or if it’s already near you and lastly your banking details and we will send out the refunds.

We thank you for trusting us,

And we would love the chance to earn your trust back.

Snoodie

🚨 IMPORTANT CUSTOMER NOTICE 🚨Due to overwhelming demand, we’ve temporarily increased prices to help slow down sales whil...
11/06/2025

🚨 IMPORTANT CUSTOMER NOTICE 🚨

Due to overwhelming demand, we’ve temporarily increased prices to help slow down sales while we restock.

⚠️ If you ordered between June 7–10, your pillow is 100% secured and will arrive in 9–13 days.

✅ Guaranteed delivery or your money back — no questions asked
✅ Full refunds available anytime before shipping
✅ We’re here to help, not to hustle

Thank you for your patience and trust — we’re proud to help South Africans sleep better and live pain-free. 💙

📞 Need help or prefer a refund? Call/text us: 069 835 1358

👉 Pre-orders still open — stock is limited.

“Traditional pillow sales plummeted after 87% of people reported chronic neck pain — and they all suspected the same cul...
01/06/2025

“Traditional pillow sales plummeted after 87% of people reported chronic neck pain — and they all suspected the same culprit. I didn’t even need to diagnose them. They already knew the cause. I just gave them the solution — the Cervical Relief Pillow™.”— Dr. Carla O’Meara

“Pain is a signal to the body that something’s wrong. It’s uncomfortable for a reason — you can’t just ignore it. The on...
30/05/2025

“Pain is a signal to the body that something’s wrong. It’s uncomfortable for a reason — you can’t just ignore it. The only way to fix it is to remove what’s causing it. Listen to your body… and stop compromising. Start with a better pillow.”— Dr. Carla O’Meara

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43 Mlungu Circle
Umlazi
4066

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