15/12/2025
Business Update – Moving Forward Together
We would like to thank all of our customers for their patience and support following the fire. We’re pleased to share an update on where things stand and the progress we’ve made.
As of last week, the final piece of machinery has been installed at our East Gosford store. With this now complete, all three of our locations — East Gosford, Erina Fair, and Westfield Tuggerah — are operational.
We are happy to confirm that we are once again able to accept work and are back to full operation, including our sewing and repair department. While we have had to make some significant changes to our business following the fire, we are focused on moving forward and continuing to provide the best service possible to our customers.
At this time, there are a few items we are unfortunately unable to clean until further notice:
Pillows
Oversized mattress toppers (due to machine size limitations)
Rubber-backed curtains
All other curtains are subject to size and condition and will need to be assessed prior to acceptance.
We would also like to advise that our insurance company has been contacting affected customers in relation to their claims. We understand this has been a long and drawn-out process, and we appreciate your patience. The insurer is working through the list of affected customers to determine loss adjustments for items impacted by the fire.
We’re also excited to share that business shirts are back — a long-awaited return for many of our customers. Our shirt machine was installed last Wednesday, testing has been completed, and we’re ready to go. Our popular 5 Business Shirts for $30 special is now available again.
Thank you again for your continued understanding and loyalty. Your support during this challenging time has meant more to us than we can say. We look forward to working with you again soon.
Warm regards,
Springfresh Dry Cleaners
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