Souvenir

Souvenir In pursuit of serving Souvenir that you can keep. Shipping all over Bangladesh.

Satin Blouse Available!!! ✨Colour and Size are customisable. ⏳Delivery within 7-10 days 📍 Delivered all over Bangladesh ...
21/07/2022

Satin Blouse Available!!! ✨

Colour and Size are customisable.

⏳Delivery within 7-10 days

📍 Delivered all over Bangladesh ( Free delivery inside Mirpur DOHS )

🚫*Weird Customer Alert Post*🚫⚠️ MARJIA HOSSAIN TUMPA ~ Be aware of this customer. ⚠️ Attached the screenshots of her pro...
08/04/2022

🚫*Weird Customer Alert Post*🚫

⚠️ MARJIA HOSSAIN TUMPA ~ Be aware of this customer. ⚠️ Attached the screenshots of her profiles.

We have been selling this mint tissue midi dress for the last five months and always been receiving positive reviews about colour, measurements and quality of the clothing from the customers. Our customers always shared their experiences with our products which you can see in our instagram highlights. The demand of this dress was too high that we had to restock it again and again.

So this customer ordered the dress, we delivered the product accordingly. First, she called the delivery man after receiving and complained that we sent her the wrong product so she wants to return it right now. The delivery man already left the place, so he couldn’t go, later on he called me. After hearing what happened immidiately I called the customer personally. And we have the whole 15 minutes of call recording where I was trying to know what was her complain. She talked to me so roughly about huge colour difference. I explained that we used the same colour, same quality. Despite of her rude behaviour we decided to give her a full refund and took the dress back even if this was against our policy. We took the loss because we never wanted our customers to be disappointed.

She even argued about the delivery fee while returning the dress. After giving her the full refund she posted about us on her profile to create a bad impression of our Souvenir. Why did she create this mess after getting the money not before?

We created this business and growing day by day putting all of our efforts and time.
We hope you will be the judge of this whole situation and support us.

Later on we got to know she often does this to other small businesses. Also she clearly disrespected old businessmen and calling them ignorant. Be aware of this customer.

Here are the proofs of the real picture of the products and screenshots of the chats. We never wanted to be a keyboard warrior but the way she portrayed the wrong side of the story, we had to share our side of the story with everyone.

25/01/2022

Customized satin dress✨

DM us or comment below to place order.

Material: Satin

Colour: Black (Colour can be customized)

Size: Can be customized

Delivery within 7-10 days📦
📍Shipping all over Bangladesh. (Free delivery inside Mirpur DOHS )

Customized satin collections✨DM us or comment below to place order. Material: SatinColour: Black, blue (Colour can be c...
25/01/2022

Customized satin collections✨

DM us or comment below to place order.

Material: Satin

Colour: Black, blue (Colour can be customized)

Size: Can be customized

Delivery within 7-10 days📦
📍Shipping all over Bangladesh. (Free delivery inside Mirpur DOHS )

Orange Floral Midi Dress 🌻DM us to place order. Material: Alisha Georgette Colour: Orange Size: Can be customizedDeliver...
23/01/2022

Orange Floral Midi Dress 🌻

DM us to place order.

Material: Alisha Georgette
Colour: Orange
Size: Can be customized

Delivery within 7-10 days📦
📍Shipping all over Bangladesh.
(Free delivery inside Mirpur DOHS )

22/01/2022

You know your wardrobe is incomplete when you don’t own a satin shirt. Grab yours now!

DM us to place order.

Material: Satin

Colour: Blue & White (Colour can be customized)

Size: Can be customized

Delivery within 7-10 days📦
📍Shipping all over Bangladesh. (Free delivery inside Mirpur DOHS )

You know your wardrobe is incomplete when you don’t own a satin shirt. Grab yours now!DM us to place order. Material: S...
22/01/2022

You know your wardrobe is incomplete when you don’t own a satin shirt. Grab yours now!

DM us to place order.

Material: Satin

Colour: Blue,White (Colour can be customized)

Size: Can be customized

Delivery within 7-10 days📦
📍Shipping all over Bangladesh. (Free delivery inside Mirpur DOHS )

Address

Dhaka

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