Aparabd.com is always devoted to getting your orders delivered by committed delivery time on the product page. As per convenience, customers can find out delivery timelines in many ways. Let’s have a closer look at our simple ways to find out when your products will be delivered-
1. From Product Page. If customers are planning to purchase any product they must be give Name,Contact Number and loca
tion/area in the account. Delivery timeline Maximum 10 days after confirming order.
2. From App
· Step 1 - Login to your Aparabd.com > go to “Account” > “My Orders”> “View All”.
· Step 2 - Press on your desired “Order Number”
· Step 3 - From the “Order Details” page, click on the “Track Package” to find out the estimated delivery Improvement.
3. From Website
· Step 1 - Login to your Aparabd.com > go to “Account” > “My Orders”> “View All”.
· Step 2 - Press on your desired “Order Number”
· Step 3 - From the “Order Details” page, click on the “Track Package” to find out the estimated delivery Improvement.
4.What are the Refund Timelines? Refund time Line is after Retun product or order number product getting from courier it will Take Maximum 14 days.
5.What are the most common reasons for delivery delays? We are always committed to delivering products on an estimated timeline and we give our 100% effort to keep our commitment. However, delivery might be delayed in some unavoidable/ bad/ unexpected scenarios, like:
Long public holiday: On long public holidays, like Eid vacations, Puja vacation, Govt. holidays there might be delays in delivery. Bad weather/ Natural Disaster: The weather conditions of the destined city may be rough; for example- Heavy rainfall, Smog, Landslide, etc., Which may result in a delivery hold-up. Remote Locations: If the delivery area is in a remote location or in no-go zones then there might be delivery delay but our delivery hero tries to do the best to deliver the product. Law & Order Situation / Roadblocks: Due to procession, lockdowns, strike issues resulting in route blocking you may receive your package after the promised time. Countrywide any pandemic: In the pandemic situation it’s quite difficult to deliver the products. At that time delivery will be delayed. We try our best to deliver the product as early as possible if the situation gets well. Accident or Unwanted Package Damage: Sometimes an accidental package damaged situation can take place in that case the delivery may not be possible. Seller Sourcing Issues: Sometimes sellers take longer than expected time to fulfil your order. Courier Service Delay: Our Delivery Wings take a longer than expected time to deliver your order. Cross Border shipment delay: Due to Air Transportation or Custom Delays, your Cross Border order may take longer than usual to be delivered. Wrong Address / Phone Number: While placing an order the customer has entered an incorrect address or phone number, leading to late delivery.
6.What is Aparabd.com Return Policy? We have an easy return policy for our products. If your product is damaged, defective, incorrect or incomplete at the time of delivery, please apply for a return request on the app or website within 3 days from the delivery date and check your product in-front-of delivery boy. Customers should select the correct return type to avoid return rejection/It is very important to select the return type correctly to reduce the failure of the return. If the customer doesn't select the exact type of return then the return request might be failure. Kindly check below for a better understanding:
Please note that certain items marked as non-returnable on the product page are not eligible for return. For more information view the complete list of non-returnable items. Valid reasons to return an item:
· Delivered Product is damaged (physically destroyed or broken / defective - dead on arrival)
· Delivered Product is incorrect (presentation different on the website / incomplete - missing parts)
· You no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package - eligible for selected products only where "Change of Mind Available" option is mentioned. In order to return your product please note below mentioned conditions:
1. The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.2. The product must include the original tags, user manual, warranty cards, freebies and accessories.3. The product must be returned in the original and undamaged manufacturer packaging/box. If the product was delivered in the second layer of Aparabd.com packaging, it must be returned in the same condition with the return shipping label attached. Do not put tape or stickers on the manufacturer's box. While handing over your package to courier.
7.How do I cancel my order? You can cancel your order so easily from Aparabd App and Website. From App:
· Sign in to your Aparabd.com account and go to account section.
· Select “My Orders” > “View All” > Press on the order number you want to cancel.
· Under each item on the right, you can see a cancel button.
· Press on the cancel button to cancel the item or order.
· Fill in the cancellation request form:
-Select your cancellation reason.-You can add a comment about why you want to cancel.-Make sure you read and agree with the cancellation policy and click on the box-Click on"Submit". If your order is in “Shipped” status, kindly wait for our delivery team to contact you. After getting their call you can ask them to cancel your order. An order with shipped status can’t be canceled from your end. If you are facing trouble with canceling your order or are not able to cancel the order on your own, kindly contact our Customer Service Representatives via
8.How do I return my item? Don't worry about returning your received packages to Aparabd.com anymore. Return requests must be raised within 3 days from the day of delivery. You can initiate a return request so easily from your Aparabd.com App or Website. Please follow the steps mentioned below to proceed with the return request -
· Log in to your Aparabd.com Account
· Go to "Account" > Go to "View All"
· Click on the order number that you want to return
· Click on “Return/ Refund”
· Select "I want to return the product"
· On the next page input a Return reason, Upload Pictures and give a Comment
· Select your convenient return shipment
· Select your convenient refund method
· Finally, confirm your return request. Return Policy :
Valid reasons to return an item:
· Delivered Product is damaged (physically destroyed or broken / defective - dead on arrival)
· Delivered Product is incorrect (presentation different on the website / incomplete - missing parts)
· You no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package - eligible for selected products only where "Change of Mind Available" option is mentioned.
1. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
2. The product must include the original tags, user manual, warranty cards, freebies and accessories.
3. While handing over your package to courier.
2.How do I cancel my order? If you are facing trouble with canceling your order or are not able to cancel the order on your own, kindly contact our Customer Service Representatives via
3.How do I return my item? Please follow the steps mentioned below to proceed with the return request -
· Log in to your Aparabd.com Account
· Go to "Account" > Go to "View All"
· Click on the order number that you want to return
· Click on “Return/ Refund”
· Select "I want to return the product"
· On the next page input a Return reason, Upload Pictures and give a Comment
· Select your convenient return shipment
· Select your convenient refund method
· Finally, confirm your return request.
4.What are the Refund Timelines? Refund time Line is after Retun product or order number product getting from courier it will Take Maximum 14 days. TO Help More plz contact to our Customer care Phone number : +880 1754 299845
