06/30/2026
✅ Update: Power has been restored at our St. Jacobs location!
Thank you so much for your patience while we experienced intermittent outages earlier. Our team is now fully up and running and ready to assist you as usual.
We truly appreciate your understanding and support!
Crews were busy this morning investigating and resolving intermittent outages in Elmira, St Jacobs, and certain areas of Waterloo. We apologize for the inconvenience to our communities, and appreciate your patience and understanding as we worked to restore service.
If your services have not been restored, please call (226) 896-2200 to let us know.