BK Electronics -BK Stores -The Gambia

Terms&Conditions
Product After Sales :

When you buy any device phone or laptop from BK Electronics, the product comes with a 14-day limited warranty. This basically means that after you buy your device you are covered for any software or hardware malfunctions out of your control (malfunctioning touchscreen, loose battery, etc.).
• However, if you lose, knock down, break your phone or if it is oxi

dized (you get it wet), the BK Guarantee will not apply.
• In addition, if the device is opened or tampered with by a third-party (other than the warrantor) the warranty will also be invalidated. So if a malfunction has developed on your device but it has already been broken/oxidized/opened by a third-party or shows signs of impact following a fall or a shock, the warranty will no longer apply and the warrantor (BK-Electronics) will not be required to take care of your after-sales request. Keep in mind as well that waterproofing is never kept on refurbished products. Devices are opened during the refurbishment process so that tests and repairs can be carried out on the product. As a result, the seal on originally waterproof models is not guaranteed on the refurbished products sold on BK STORES. If you have any issues with your device within the warranty period, then make sure to contact us to repair or exchange the product. A refund is only possible if the merchant is unable to repair the device or replace it within the deadlines (14-day repairs period) set by BK STORES.