Dear All, I humbly request you to spare some time to read the *�Terms and Conditions�* before booking which will benefit both of us.
�No Cash on Delivery (COD)
�Online payment only(GPay, Phonepe, UPI /Bank Account transfer)
�BOOKING WILL BE DONE ONLY AFTER PAYMENT WITH PROOF OF SCREENSHOT
�Tracking will be provided within 3-5 working days from the booking date.
�Dispatch : 24 to 48 hours*
�Shipping is Free in INDIA.
�Shipping ABROAD: Depend on country and product weight. Delivery time also depend on courier service.
�Delivery time takes 10-15days maximum* (In India)
�Returns/Refunds/Replacements: Only if damage is displayed in 360° Unboxing video, it will be considered for further review. Before you open the parcel, Please record the video by showing 'From' and 'To' address details along with tracking slip/barcode. Ensure that the opening of complete parcel recorded in a single video without any pause or interruptions.
�No complaints will be registered without proper unboxing video wherein the expectation is to have 360° Unboxing video.
�Any complaints should be informed to us within 24hrs of receiving the parcel with video proof.
�Colour variations/Sand smudges/Thread pulls/Personal satisfaction/Slight variations in dyed sarees are not considered as damages
�Address should be in the below format. If address is wrong/missing important details due to customer negligence, the parcel will be returned to vendor and the shipping charge needs to be paid once again for re-dispatch
�Address( *Address format below/IN TEXT FORMAT SINGLE MSG ONLY*)
*To*
Name
House no/Flat no
Land mark
Street name
District
City
State
Pincode
Mobile number
*From*
Name
Mobile number
�In case of any queries regarding trust, Customer reviews are available and it will be provided on a need basis.
*EVERYONE MUST READ AND FOLLOW �RULES AND REGULATIONS�*
*�TRACKING WILL BE PROVIDED PERSONALLY*
�Upon receiving tracking details, it is the resposibility of customer to track the parcel. In case of tracking details are not updated/reflecting in respective courier website/app, Please contact the corresponding courier office based on tracking id to check the status.
*� *IF YOU HAVE ANY DOUBTS/QUERIES REGARDING COLOUR/MATERIAL/ANYTHING SPECIFIC TO PRODUCT, PLEASE CLARIFY WITH ME BEFORE BOOKING*
*�IF YOUR PARCEL IS TORN/DAMAGED, PLS DON'T RECEIVE*
*�REFUNDS/EXCHANGE WILL BE PROVIDED ONLY WHEN THE PARCEL REACHES BACK TO VENDOR(RETURN COURIER SLIP SHOULD BE PROVIDED). WE WONT PROVIDE ANY REFUNDS UNTIL THE PARCEL RECEIVED ON VENDOR SIDE. IN CASE OF EXCHANGE, SHIPPING COST (SENDING TO VENDOR) WILL BE BORNE BY SENDER AND THE SHIPPING COST (RE-DISPATCH) WILL BE BORNE BY VENDOR*
*�IF PARCEL IS NOT RECEIVED DUE TO DIFFERENT CIRCUMSTANCES (UNSERVICABLE AREA/CUSTOMER NOT AVAILABLE), WE WILL REDISPATCH THE PARCEL ONCE IT IS RECEIVED ON OUR SIDE, NO REFUNDS WILL BE ENTERTAINED FOR THIS SCENARIO*
*�IN CASE OF PRODUCT SOLD OUT AFTER BOOKING, THE AMOUNT WILL BE REFUNDED/ADJUSTED IN NEXT ORDER AS PER CUSTOMER REQUEST*
*�IF ADDRESS FORMAT IS WRONG, AND PARCEL GETS RETURNED BACK DUE TO CUSTOMERS NEGLIGENCE THEN CUSTOMER HAS TO PAY FOR SHIPPING AGAIN*
THANK YOU
� DivaBoutique�
