02/07/2023
Hotel Polo towers.. Guys please avoid this hotel in Shillong as it is the worst hotel in this planet. They charge you a bomb but in name of services they give you nothing.. Why do we book a nice hotel for their services and their brands but these hotels are not bothered at all ,the only thing they know is their money. I took a stay in this hotel because it was looking nice to me through online. I had a one night stay in this hotel with my wife, throughout my stay ac was not working due to loadshedding ,when told the manager he just appologizes and says night 12- 05 we are not suppose to give you ac this is government norms and yes due to loadshedding we are not having ac in the back up. So guys imagine in my 24 hrs stay I hardly used the ac for say half an hour because maximum time it was loadshedding. Anyways this was not enough we went to have breakfast today morning just ordered a dosa and started having, one point I realise there was an insect stuck inside the masala and after looking properly I could make out it was a cockroach (pic shared for reference) Finally we could not have breakfast there and decided to leave the hotel immediately. Guess what after complaining this incident in reception from my room they said they will look into the matter but no action was taken. Finally when we were checking out we called the manager of the hotel Mr. Farid I guess he says I appologize and that's it..
I am tagging Hotel Polo towers in my caption and also the food ministry as well as fssai officer, please take strict action against this hotel and their owners and employees so that they don't cheat us and steal our hard earned money.
Hotel Polo towers Shilong #
