Our Mission:
Our mission is to give the discriminating lingerie shopper what she is looking for, whether it be fit, comfort or style, in an atmosphere that is comfortable, exciting and satisfying. Objectives:
•To create a shopping environment where women (and men) feel comfortable, pampered and stimulated by the wide array of choices that are available to fill their needs.
•To utilize superior c
ustomer service to create positive word-of-mouth recommendations and repeat sales
•To give every customer one-to-one attention.
•To have 50% of all customers return within six (6) months of their first purchase. Keys To Success:
•Offer superior quality products with cutting edge designs that are not available in other Shops in Beirut city Market.
•A Secure and great store location that offers high customer traffic for impulse purchases, caters to desirable demographics, includes compatible stores (e.g. bridal, women's apparel), and is in an easily accessible, known destination.
•Understand Scorpio's target customer to ensure that the correct product mix is available to meet their needs.
•Offer an assortment of sizes (especially in the larger sizes to meet the needs of the growing plus size market).
•Offer superior, personalized customer service to create favorable word-of-mouth recommendations and influence a high rate of repeat business.
•Continuously monitor inventory levels, and make adjustments as needed.
•Educate and advise customers on proper fitting and the quality/value relationship of some of the higher priced (likely European) brands.
•Change in-store and window displays frequently to increase impulse purchases, creating the belief that there is always something new at Scorpio's.
