17/09/2026
Bit of a different post today whanau, for those of you who have been following and seeing Raymond on our story’s after kura going to take his packages in to be sent off this one’s for YOUS.
Before I start, it’s a long read. But it’s real and raw behind the scenes of DRW This is Raymond, if you knew Raymond you would know it takes a lot for Raymond to step out of his comfort zone and do things he wouldn’t normally do in daily life, he’s more an observer then a doer.
When we started this buisness it was always Me and Raymond, or uncle & Raymond going in to deliver the packages. As time got on Raymond got more and more confident and wanted to start going in by himself, he knows what to say - overnight tracked postage please, he knows how to pay, insert the card do the pin etc or even PayWay and accept the surcharge HE KNOWS.
Bear in mind we’ve posted every day of the week a photo of Raymond going in ALONE to take these packages.
Wellllllll Yesterday he went in to do it, he got the chop from the lady and the counter who told him he needed to get his mum or dad to come in with him and that she couldn’t serve him.
Raymond came out to the car with this lady & when I seen his eyes I knewwwww he felt upset. She explained to me that she couldn’t serve him he needs an adult with him I instantly went in to defense mode for my son like nah lady show me where in the law it’s illegal for a child to use an eftpos card before things escalated further Raymond and his uncle went back in to send off the packages while I stayed in the car thinking through my head after all this time she pulls him up today? Why now why not yesterday? Why not the day before that? And because I know how much it takes for Raymond to step out of his space and do this I already knew I had to figure it out.
Once Raymond got back in the car I went in to the post shop and ask for clarification around a child using and eftpos card? I asked why today of all days did she do that to my son and I reminded her he has been in here all week this week no problem. I had to explain how she just embarrassed a 7 year old child, for doing what he was taught to do, To learn his own independence. She couldn’t give me a straight answer she kept referring to the ‘card’ as a credit card I told her it’s not a credit card it’s a DEBIT card it doesn’t have max funds on it, this is his card for his business he’s doing his part for his business and it’s taken someone like you a grown arse adult to take that away from my son based off what? She’s then told me she would have to speak to the boss as to weather it’s okay for him to keep going in and dropping his packages off, I told her get your boss now while I’m here cause now my son is sitting in my car crying. Her boss had NO problem and couldn’t see a problem with it, her boss sees us go in regularly he sees what we are trying to do with our children and their business. Because her boss didn’t have a problem she then said well I’ll have to contact the bank and check the legality of kids using eftpos cards, I told her yeah yes please. And when you get the answer and realise you’re in the wrong my son would appreciate an apology from you.i left my name and number 5 mins later she called with an apology and let us know she got it wrong, and was out of line.
I’m not going to point out the post office, nor the staff member. But to raise awareness that it’s not all roses & rainbows behind the scenes and while people may think this can’t happen (a kid using an eftpos card) or gosh your mums lazy! (He wants to do it! If he wanted me with him I would more the happily go in everytime but to feel bigger and better about himself he wants to do it alone) She should be supervising you, honestly take a step back and stay in your lane cause not only did this effect me it also effected my son, and his pride. Teaching our babies about being independent whether it’s daily life, outside of our house, in kura, or even financially that’s our goal and you best believe no matter where my kids are I’ll always be 2 steps behind them backing them all the way 🖤
Now to try and encourage Raymond that he did nothing wrong and has every right to continue to do what he was doing before Karen did what she did.
Hope everyone has a blessed weekend whanau 🫶🏼 thank you for all the engagement, likes, follows, shares all the orders. We really do appreciate you all 🖤
