19/06/2026
📢 IMPORTANT NOTICE FROM UNILOOK – PLEASE ANSWER YOUR PHONE WHEN RECEIVING YOUR ORDER
UniLook would like to sincerely thank our valued customers for your continued trust and support 💖
Recently, we have encountered many cases where orders were returned because the shipper could not reach the customer, despite making several phone calls. This has caused:
💔 Delivery delays
💔 Orders being returned to the warehouse
💔 Extra time and inconvenience for both the shop and customers
👉 UniLook kindly asks for your support by noting the following:
⚡Please keep your phone available during the expected delivery time
⚡Kindly answer calls from J&T Express (the shipper will usually call 2–3 times)
❗If you are busy, please call the shipper back promptly to reschedule a suitable delivery time
To ensure a smooth and transparent shopping experience, UniLook would like to share our current delivery & return policy:
📦 Estimated delivery time:
Within the city: around 2 days
Outside the city: around 3–7 days
⚠️ If the shipper is unable to contact the customer by the second day, the order will be automatically returned according to the courier’s regulations.
✨ UniLook truly appreciates your cooperation so that your orders can be delivered fast – complete – accurate, bringing you the best possible shopping experience.
Thank you very much for your understanding and continued support of UniLook 🌷