30/06/2026
🚨PRE-ORDERS UPDATE
We would like to inform everyone that some of our pre-ordered pairs have been rejected by our consolidation warehouse after being found with packaging damage caused during overseas courier handling. As a result, these parcels are being returned instead of being forwarded to the Philippines.
We have been in continuous communication with our logistics partners to resolve this issue as quickly as possible. After careful coordination, the best solution is to have the affected parcels reshipped using a different courier to ensure they arrive safely.
We understand that this is disappointing, as this will unfortunately add an estimated 1–2 weeks to the original delivery timeline. We sincerely apologize for the inconvenience and appreciate your patience and understanding during this unforeseen situation. For customers whose orders are affected, we are offering the option of a refund or compensation while waiting for the replacement shipment.
To ensure we can fully focus on resolving this matter and avoid further inconvenience to our customers, we will be temporarily suspending the acceptance of all new orders until this issue has been completely resolved. We will announce once ordering resumes.
Please rest assured that we are doing everything we can to minimize the delay and ensure that your orders reach you in the best possible condition. We will continue to provide updates as soon as new information becomes available.
Thank you for your continued trust, patience, and understanding. We sincerely appreciate your support as we work through this situation.
