03/27/2026
Please find below the frequently asked questions and the process for gown alterations.
Scheduling Appointments
The timing of your appointments depends on several factors:
- Gown Arrival: If you are waiting for your gown, please schedule your appointments for one week after the estimated time of arrival (ETA). Do not wait until the gown arrives to schedule, as it may take 1 to 3 weeks for an availability and 4 to 15 weeks for completion.
- Size Changes: If you anticipate changes in weight, it is best to pre-schedule three appointments. Weight must be maintained for two months prior to the event.
- Availability: Appointments are available throughout the week, including weekends, on a rotating basis (one day for appointments, two days for sewing). If your schedule is not flexible, please book early.
If you are unsure when to schedule, please text 616-250-7665 for an assessment.
Appointment Duration and Punctuality
- Bridal Fittings: 1 hour.
- Other Formal Gowns: 30 minutes.
Please arrive on time. Arriving more than 15 minutes late may require rescheduling and a $30 fee.
Number of Fittings
- Minor Alterations (Hem, straps, bustles): Generally 2 appointments.
- Major Modifications (Lace, beads, bodice work): 3 to 5 appointments.
The Fitting Process
- 1st Fitting: We will discuss all necessary alterations. A $100 non-refundable deposit is required for bridal alterations exceeding $100. For all other gowns, full payment is due at pick-up.
- 2nd Fitting: This serves as a pick-up date for minor alterations or a fit-check for major modifications.
- 3rd Fitting: Typically the final pick-up. Any remaining balance is due at this time.
Important Requirements
- Shoes and Undergarments: You must bring the shoes and undergarments you plan to wear to every fitting. Failure to do so may result in additional charges.
- Weight/Measurement Changes: Any changes in measurements between fittings that require additional work will result in extra fees.
- Inspection: Please inspect your gown before leaving. Once the gown leaves the premises, any further adjustments or repairs will be subject to additional charges.
- Collection: Finished garments must be picked up within 30 days of the final appointment.
- Payment: We accept cash or check only.
Thank you,
My “Amasian” Bui
