09/11/2023
FYI….
June 26, 2023
Dear Valued Customer,
Essilor of America has decided to discontinue following products as of August 31, 2023,
Definity® and Definity® 3
Varilux ® S SeriesTM
Crizal ® Avance TM
Other low demand PCATs
Increasingly low demand has impacted our ability to maintain inventory and the service level that our customers have come to expect. With confidence that Essilor has the full suite of products that will satisfy the needs of our customers, we are no longer producing the product listed above. Definity® and Definity® 3 products will be removed from Managed Vision Care plans by mid August, 2023. Varilux ® S SeriesTM and Crizal ® Avance TM have been removed from Managed Vision Care plan as of September 2022.
We recognize that this news may raise questions about what products you should use in the place of those that are discontinued. For Definity, Definity 3, and Varilux S series, please feel free to leverage the Varilux product portfolio which has a product solution for every presbyopia patient. Our recommendation is to replace Definity with Varilux Comfort Max and use NEW Varilux XR series in the place of Definity 3 and Varilux S series. As a reminder, please use Crizal® RockTM in the place of Crizal Avance.
Please refer to Exhibit B for the complete list of PCATs being discontinued including Definity, Definity3, and a few low demand PCATs. You may continue to order if inventory is still available but we cannot guarantee fulfilling orders as production has stopped. Essilor will credit a ONE- TIME ONLY RETURN of the remaining inventory for the lenses that are returned by September 30, 2023, (this includes obtaining your Return Authorization (RA) number and shipping of product).
As we are providing more detailed communication, please make sure you review all the exhibits:
● Exhibit A: Instructions for One Time Return
● Exhibit B: All PCATs discontinued
If you have any questions or concerns, please feel free to contact your assigned Essilor sales manager. To be efficient with removing the products from your systems, either you or your account manager can contact Dale Olson, at [email protected] for a history of your previous orders.
We wish you great success this year.
Sincerely,
Jeff Harrell
Vice President, Products Essilor of America
Exhibit A: Instructions for One Time Return
Essilor will credit a ONE-TIME ONLY RETURN of the remaining inventory for the lenses that are returned by September 30, 2023, (this includes obtaining your Return Authorization (RA) number and shipping of product). To return products please contact Essilor Customer Service via email at [email protected] to obtain your Return Authorization (RA) number and return the qualified inventory you do not wish to retain. The below instructions must be followed:
1. Do not mix other active, non-discontinued products in the return.
2. Clearly mark this is a discontinued product return on the outside of the shipment.
3. Standard return requirements still apply i.e.:
a. Cannot return inventory > 3 years of age
b. Must be in the original packaging
c. No damage or markings on packaging
4. If the return is not completed by September 30, 2023, it will be declined with no credit received and the inventory will not be returned to you.
5. Credits issued for returned lenses will be at the standard cost less any applicable discounts.
Definity and Definity 3
Product Description
DEFINITY 3 1.5 UC DEFINITY 3 1.5 SF DEFINITY 1.5 HC
SF DEFINITY 1.5 UC
DEFINITY 3 1.50 TGEN8 GR HC SFPAL DEFINITY 3 POLY HC
SFPAL DEFINITY 3 POLY UNC DEFINITY 3 AIRWEAR TGEN8 GR HC DEFINITY 3 AIRWEAR TGEN8 BR HC SFPAL DEFINITY 3 POLY POLAR GREY 3 HC
SF DEFINITY POLY SFPAL DEFINITY POLY UNC
DEFINITY 1.53 HC
SF PAL DEFINITY 3 1.53 UNC DEFINITY 3 TREXA TGEN8 GR HC SF DEFINITY 1.6 HC DEFINITY 3 1.67 UNC
SF DEFINITY 1.67 T&L UC DEFINITY 3 T&L 1.67 TGEN8 GR HC DEFINITY 3 T&L 1.67 TGEN8 BR HC
Low Demand PCATs
Product Description
PCAT Type Code(s)
0P21 SG86 0P22 SG87 1065 S303
1066 S304 0GA2 SET2 0C18 SU33 0D22 SV38 0GG3 SEZ0 0GF3 SEY1 0DS4 SCX9
1081 S825 1897 SS98
0AE9 SAI6 0AQ7 SAR3 0GT1 SFJ8 1056 S940 0P19 SG84 1465 S406 0FW7 SEQ1 0FW8 SEQ2
PCAT Type Code(s)
Exhibit B: Complete List of Discontinued Products
FSV ORMA FLAT SHARPVIEW 1809
FE05, FE06, FE07, FE08, FE09, FK90, FK93
ACCOLADE TREXA TGEN8 GR HC SFJ6 SFSV AS T&L 1.67 TGEN8 GG HC IHR SFL9 SFBF 1.50 DECENTERED EXEC CLR UN SO P CLR E NA Reg 68
0GS9 SFJ6 0GU4 SFL9 X759 7V98
A153 7D49