We want you to be as pleased with your purchase, as we are in serving you. If for any reason you are unhappy, we will gladly accept your return within 7 days of receipt of merchandise. You may only return full price HATCH Hat merchandise in its original, unused condition, as well as with original tags attached. However, for any returns you must E-Mail [email protected] before you return any merc
handise, in which case you will receive a return notification and approval. Items returned will be subject to a 20% restocking fee from the total amount of purchase. Returns (except special order or bargain sale) allowed within 7 days of receipt of merchandise. No returns will be accepted without confirmation of return. Any “unauthorized returns” will be returned to customers at their expense or discarded. Any damaged authorized returns as follows are subject up to 100% of value deduction from refund depend on damage and condition of merchandise.
– Crushed/ bent/ twisted shape of the hat
– Stain/ dirty on the sweatband or hat
– Odor on the hat
RETURN SHIPPING COST
Customer will be responsible for all the return/exchange shipping costs, unless it’s a mistake on HATCH Hat’s part.
