Malu Perez Designs

http://www.etsy.com/shop/MaluPerezDesigns

Instagram : lucsprz

I work on a first-come-first-served basis as a standard procedure and due to the nature of my handmade products, production process may take up to 5 days considering all other orders ahead of yours. I am consistently trying to improve my service to provide my valued customers with not only a better and faster service but also with the

best quality product that will last for generations. Since all items are handmade, I do not accept returns or exchanges. I stand by the quality and craftsmanship of our products and I want you to be completely satisfied with your purchase. In the unlikely event that your item arrives and something is not right, please contact me right away. I can arrange a return shipping label and will correct the defect and send the item back. (Shipping cost in this circumstances is your responsibility.) Merchandise will be shipped via USPS to US and Canada. I will provide tracking information following the shipment of your item(s). Please note that processing for shipment will be within 3 - 5 days of your order Monday through Friday. If in any case should you require an expedited shipping, please leave me an email and we will modify the listing for you. Note: Please double check your shipping address as deliverable by USPS. Any packages returned to sender due to incorrect addresses will incur a reshipment charge. All products comes from a clean, smoke-free and pet-free environment. All products are folded and