Customer confidence is one of the primary reasons any product sells. With over 40 years of experience, Alinco has established a name and product that people know and trust. Over the years Alinco has created costumes for Disney, the San Diego Chicken, the Utah Jazz, the Chicago Bulls, the Arizona Diamondbacks, and many others.The "ALINCO 100" Guarantee
At Alinco, we build the best, most durable co
stumes available, and we're willing to back it with the best guarantee in the industry, the “Alinco 100.”
The “Alinco 100” is a 100-day warranty against defects in workmanship and materials. Alinco will repair or replace a defective costume, costume parts, or accessories during this period at no cost to you. The “Alinco 100” also means we guarantee you will be 100% satisfied with your costume, or you can return it within 10 days of purchase for the appropriate changes. And if we just can't get it right, we'll give you a full refund. At Alinco, we set the industry's highest standards for our products. It's what you deserve. Exceptional Design
Alinco's mascots are innovative, appealing, and functional. When you look at an Alinco mascot, you immediately recognize the attention to detail and the depth of character. Our costumes stand out from other mascot suppliers. Alinco also provides a complimentary design service for custom costumes. This is also a service we extend to you for any custom inquiry you may receive. Simply forward your clients request to us, and we will respond within a few days with a professional design and price quote. Durable Construction
Over the course of 40 years, we have learned to make durable mascot costumes. We have mastered many long-standing techniques developed by Alinco, and our constant research & development ensure that we are always improving. An Alinco mascot is built to hold up to heavy use. For example we use industrial neoprene soles on the feet, reinforced seams, and professional grade glues and materials. Performance Ability
Not all mascot are created equal. Alinco's mascot costumes provide a secure fit and outstanding mobility. That's important when movement and interaction are a part of your mascot program. Timely Delivery
In order to help you meet the needs of your customers, Alinco now offers faster shipping on all Alinco mascots. The 500 series mascots ship within 7 days of the order's confirmation. In most cases, all other catalog mascots will ship in less than 14 days, and custom mascots ship in 4 – 6 weeks following the order's confirmation. Customer Service
Believe it or not, we answer our own phone at Alinco and don't use a call center. We practice a culture of problem ownership and problem solving. We want you to be happy with your purchase, but just as important we want you to know that we stand behind it. Costume Care Kit
Proper care improves the look and increases the life of the mascot. Alinco provides a complimentary kit with suggested care items. Made in the USA
Alinco is proud to distribute globally and appreciates it's international partners and clients. It is important to note that Alinco's design, production, and sales facilities are all located in Salt Lake City, Utah on the Alinco campus. We believe that outsourcing production of our characters overseas might cut costs, but will also cut quality. We owe it to or clients to make sure that when your character leaves our dock it meets the Alinco standard for quality and our talented team of designers have approved it. We believe this is just not currently possible with overseas production. Our mascots may cost a little bit more, but we believe will save you money because of their durability and exceptionally long performance life. We take our work and your satisfaction too seriously to outsource it.
