07/08/2026
Since 1962, The Exchange has operated under a unique model. Unlike most nonprofits, we do not rely on fundraising. We are a 100% self-sustaining nonprofit that earns its income through our consignment business and returns those earnings to benefit our community.
The success of The Exchange depends on the partnership of our consigners, shoppers, volunteers, employees, and donors. Together, this year we will pay approximately $2.4 million to consigners, award over $500,000 in grants and scholarships, donate tens of thousands of dollars in merchandise to other nonprofit organizations, and sell an average of 16,000 items every month. By giving those items a second life instead of sending them to a landfill, we create an environmental impact equivalent to taking approximately 100 vehicles off the road for an entire year—something we can all be proud of.
To continue fulfilling our mission, we must also operate responsibly. The Exchange is a nonprofit consignment store—not a thrift store. We proudly pay one of the highest consignor commission rates in our area. Every item accepted for consignment must be received, inspected, researched, priced, tagged, displayed, sold, tracked, discounted, and, if unsold, processed a second time. Many consignment stores accept lower-value items only as donations because the cost of processing them exceeds their value.
As a nonprofit, we must find the right balance between providing exceptional service to our consigners and responsibly managing our resources so we can continue supporting our mission. We hope to see you soon!
