03/04/2021
Return Policy
We here at Nobilis Fashion want our customers to enjoy an unforgettable shopping experience, therefore, our team is responsible for selecting the best products to guarantee a quality purchase.🦋
As part of the experience, we know that on some occasions we will not be able to fulfill all your expectations, so we offer you service returns and refunds that will allow you to continue to enjoy shopping with us.
Our customers have the right to return the product within 14 days. This term will expire on the 14 days from the day the product has been received by the customer.
1) DEFECTIVE PRODUCT OR ORDER
In the unfortunate event that the product is defective. (Its clearly broken and unusable)
Product received is totally different from the order. (Requested Product A Received Product B)
The size sent is not the same as the requested one. (Customer requests size S and the product received is labeled with size M) Unless the product description states otherwise
Customer has the right to receive a new product depending of the product availability. In case the product is not available, the customer will be refunded with a Store Credit or for the total amount.
2) PRODUCT DOESN'T FIT THE EXPECTATIONS:
The selected size does not fit the customer's measurements.
Customer simply want a change for another product or return it.
Patterns have some variations according with the picture.
Color is slightly different from the picture.
Material quality is not exactly what customer wants.
We may choose to offer a DISCOUNT CODE of 75% of the value of the product in exchange for the customer keeping the item, therefore avoiding possible shipping and customs costs.
If you decided to return the item, please contact us! 💌
