10/14/2026
A LITTLE POLICY REFRESH + BUSINESS UPDATE!
As we head into the busiest season of the year, I wanted to clarify a few things to help keep orders, communication, and expectations running as smoothly as possible!
โจ How to contact me
โจ Custom order requests
โจ Turnaround time
โจ Order status & updates
โจ Behind the scenes
I know everyone is excited to receive their orders, and trust me, Iโm just as excited to create them! But custom-made takes time, and quality will always be more important to me than rushing something out the door.
Behind this business is ONE person wearing a whole lot of hats. Iโm a stay-at-home mama, a caregiver three days a week, and the person handling everything from designing and ordering to production, customer service, and shipping.
Some days Iโm answering emails after bedtime, juggling a hundred messages, orders, and deadlines, and EVERY single day Iโm doing my best to make it all happen.
I pour my whole heart into this business, but Iโm only one person, and I am doing my best to balance it all.
These policies arenโt new expectations. Theyre plastered in every corner of the website as reminders. In every product listing, every post. Theyโre here to protect my time, my customers, and the quality of every order that leaves my hands.
To everyone who continues to support, order, share, refer friends, and cheer me on, THANK YOU! You are the reason this little business continues to grow, and I will never take that for granted. I am so grateful for every one of you! ๐ค
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