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Forward Filip Anime and game related accessories. Refund policy
Order cancellation
All orders can be canceled until they are shipped. We want you to shop with confidence.

Once the packaging and shipping process has started, it can no longer be canceled. Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you’ll receive your item on time and as described. Our highest priority is to make you happy, so everyone who shops on クルクルプラザ　receives the following guarantees:

full refund if you don’t receive your order;
full or partial refund if the item is not as described or damaged;
full refund if you do not want the product you have received (but you must return the item at your expense and the item must be unused). Full refunds are not available under the following circumstances:

your order does not arrive due to factors within your control (e.g. providing the wrong shipping address);
your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster、Covid-19 related delays ). You can submit refund requests within:

72 hours after the order is delivered;
24 hours business days since your order was placed. You can do it by sending a message on Contact Us page. If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

Shipping this!
19/05/2026

Shipping this!

Shipping these !
19/05/2026

Shipping these !

Here is the review section.
10/04/2026

Here is the review section.

09/04/2026

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